Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Our sales rating is 4.8
Our rating is based on 10 comments from 13 reviews.
5.0
Friendly professional service.
5.0
the sales team at JKC are very friendly and made me feel at home. I would definitely recommend them to anyone interested in a MINI.
5.0
I'm extremely happy with experience at the dealership. They are very helpful.
5.0
So impressed with the service, tailored to my individual needs
5.0
Friendliest sales team I've ever dealt with
5.0
JKC Mini Staff were very helpful and provided me with extensive knowledge before I purchased my new car. The car was gleaming when I picked it up. A very positive experience overall and I would definitely purchase from JKC Mini again. Thank you
4.0
When we picked the car up the finance payments had been changed and we are still waiting for the promised umbrella
5.0
The staff could not have been more helpful great facilities
5.0
I am more than satisfied with the dealer. Well mannered, experienced and helpful
5.0
we found the staff special mention to David at jkc were very helpful.We received excellent treatment and advice from the minute we stepped in the door of the showroom,and are completely satisfied with Jkc and our new mini.
Our service rating is 4.9
Our rating is based on 15 comments from 36 reviews.
5.0
JKC are great they picked car from train station and was back for me that evening to get home Ashley McGill couldn't have done more to help me
5.0
corrected fault but returned when we arrived home
5.0
I have found this dealer to provide excellent service.
4.0
very good and appreciated that the car was also cleaned
4.5
Problem sorted quickly, excellent service all round
5.0
Very good efficient and friendly service
5.0
JKC service staff are very friendly and professional.
3.0
The problem with the rear view mirror vibrating was not solved.The car has been booked in again. The waiting time was very long in relation to what had to be done however the complimentary food was welcome
5.0
Given an appointment, kept updated
5.0
Convinced they always do that bit extra for the customer. Problem was easily sorted by by the highly competent workshop team
5.0
Please pass my gratitude to Jason, spoke to him at 8.00 in the morning, saying that my service was due. 1 hour later the car was booked in, BMW courtesy car, car ready in the afternoon serviced and cleaned
3.0
Had to take time off work and get someone to take me to the dealers to get my car back
5.0
The service section of JKC is excellent, way better than the sales side
5.0
Very Friendly and Helpful