OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
62 ratings and 47 comments received in the last 90 days.
25 April 2026
Centre welcoming, staff friendly
Response from JKC
Thank you for your kind words! Niall MacFlynn - Head of Business
16 April 2026
Very friendly and helpful from the first visit and set up the car and went through everything before we left .Thomas was lovely to deal with
Response from JKC
Really pleased to hear Thomas and the team looked after you well! Niall MacFlynn - Head of Business
26 March 2026
Completely satisfied. The sale and purchase of the new vehicle was expertly handled by Thomas and the handover and quality of the car is tremendous. This is the 4th vehicle purchased from Thomas and JKC and we will return.
Response from JKC
Delighted to hear Thomas delivered a 5 Star experience - thank you for your continued loyalty to both JKC and the MINI brand! Niall MacFlynn - Head of Business
25 March 2026
Throughout the whole process Thomas the sales executive was exceptionally helpful, patient and thorough. He made the whole experience so easy.
Response from JKC
Pleased to hear Thomas looked after you so well...at JKC, our people really do make the difference! Niall MacFlynn - Head of Business
18 March 2026
Excellent customer service from all the JKC MINI team!
Response from JKC
Delighted to hear our excellent team looked after you so well! Niall MacFlynn - Head of Business
12 March 2026
Thomas made the whole experience easy and enjoyable when purchasing my mini countryman and the handover too, very happy ??
Response from JKC
Great to hear Thomas delivered a fantastic experience...at JKC, our excellent people really do make the difference! Niall MacFlynn - Head of Business
02 May 2026
Always efficient, very friendly and easy to deal with JKC.
Response from JKC
Great to hear you always feel well looked after at JKC! Niall MacFlynn - Head of Business
01 May 2026
Always good.
Response from JKC
Thank you! Niall MacFlynn - Head of Business
30 April 2026
Everyone was so professional and friendly.
Response from JKC
Thank you for your kind & positive feedback! Niall MacFlynn - Head of Business
30 April 2026
Solved issue asap
Response from JKC
Pleased to hear the team did a great job! Niall MacFlynn - Head of Business
29 April 2026
Dylan from JKC is a great asset to the service department. Very fast and friendly service with great communication.
Response from JKC
Thank you for your kind feedback in regard to Dylan....a highly valued member of the JKC team - who really knows how to look after the customer! Niall MacFlynn - Head of Business
27 April 2026
Excellent service as always from the team in Coleraine
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
25 April 2026
Kept fully informed of work to be done
Response from JKC
Good communication is a key part of our business - so it's lovely to receive your feedback...thank you! Niall MacFlynn - Head of Business
23 April 2026
Very helpful let me know what was going on.
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
21 April 2026
Friendly, professional, reasonably priced.
Response from JKC
Great to hear the team delivered a 5 Star experience! Niall MacFlynn - Head of Business
21 April 2026
Friendly professional staff, quick efficient service and lovely provision of refreshments if waiting.
Response from JKC
Delighted to receive your kind words & lovely feedback...thank you! Niall MacFlynn - Head of Business
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
02 May 2026
Thomas was really helpful. He arranged a test drive and was very helpful in follow up phone calls. Jason took time to show me the car before I picked it up.
Response from JKC
Delighted to hear both Thomas & Jason delivered a 5 Star experience! Niall MacFlynn - Head of Business