OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
53 ratings and 41 comments received in the last 90 days.
26 January 2026
Very happy
Response from JKC
That's great to hear! Niall MacFlynn - Head of Business
16 January 2026
Thomas was very helpful and took time to explain all the questions l asked him.
Response from JKC
Pleased to hear Thomas delivered a 5 Star experience! Niall MacFlynn - Head of Business
14 January 2026
I feel privileged to have been in contact with Stephen Chambers from JKC as my guide of everything in relation to paper work - he was very courteous and helpful and nothing was a problem.
Response from JKC
Thank you for your very kind feedback in regard to Stephen, who is a wonderful asset to our MINI team and really knows how to deliver an incredible customer experience! Niall MacFlynn - Head of Business
11 January 2026
Stephen listemed to me amd gave me options pf several cars that met my needs. Explained costs and I was under no pressure to buy on the spot.
Response from JKC
Delighted to hear Stephen delivered a 5 Star experience! Niall MacFlynn - Head of Business
21 December 2025
Great customer service.
Response from JKC
Thank you! Niall MacFlynn - Head of Business
18 December 2025
Very satisfied. Thomas was friendly & very knowledgeable & showed great patience dealing with me.
Response from JKC
Delighted to hear Thomas delivered a 5 Star experience...welcome to JKC! Niall MacFlynn - Head of Business
14 December 2025
The experience was excellent, friendly and informative.
Response from JKC
Your kind & positive feedback is very much appreciated...thank you! Niall MacFlynn - Head of Business
02 March 2026
V satisfied
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
28 February 2026
Back window screen wiper blade missing as I drove home & back window glass was still smeared with solution.
28 February 2026
Good communication
28 February 2026
The things that needed to be sorted were done so and within the estimated time frame.
26 February 2026
Good communication
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
24 February 2026
Efficient service, very pleasant staff across the board
Response from JKC
Pleased to hear the team looked after you well...thank you for your positive feedback! Niall MacFlynn - Head of Business
20 February 2026
Staff were very welcoming and offered tea /coffee etc on arrival.
Response from JKC
Great to hear the team delivered an excellent experience! Niall MacFlynn - Head of Business
16 February 2026
Took care of everything
Response from JKC
That's lovely to hear...and also exactly how it should be! Niall MacFlynn - Head of Business
12 February 2026
Great service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
10 February 2026
Very helpful staff
Response from JKC
That's lovely to hear...thank you! Niall MacFlynn - Head of Business
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02894 080 043
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
02 February 2026
Very helpful sales rep, explained the process of picking up the car and displayed all the features
Response from JKC
Delighted to hear you enjoyed a 5 Star experience...welcome to JKC! Niall MacFlynn - Head of Business