OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
66 ratings and 54 comments received in the last 90 days.
22 May 2026
Great staff
Response from JKC
That's very kind...thank you! Niall MacFlynn - Head of Business
21 May 2026
Great Service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
20 May 2026
Brilliant price/deal. Brilliant people to deal with.
Response from JKC
Thank you so much for your kind & positive feedback...and of course for choosing JKC for your New MINI! Niall MacFlynn - Head of Business
17 May 2026
Very happy dealing with Stephen. It's the second mini we have bought off him and we will be back in future. He is always very personable, willing to answer any questions and kept great communication throughout the whole process
Response from JKC
Your kind & positive feedback regarding Stephen is very much appreciated...thank you! Niall MacFlynn - Head of Business
12 May 2026
Staff were excellent from start to finish in helping us find the right mini.
Response from JKC
Thank you...delighted to hear the team delivered a 5 Star experience! Niall MacFlynn - Head of Business
02 May 2026
Thomas was really helpful. He arranged a test drive and was very helpful in follow up phone calls. Jason took time to show me the car before I picked it up.
Response from JKC
Delighted to hear both Thomas & Jason delivered a 5 Star experience! Niall MacFlynn - Head of Business
25 April 2026
Centre welcoming, staff friendly
Response from JKC
Thank you for your kind words! Niall MacFlynn - Head of Business
16 April 2026
Very friendly and helpful from the first visit and set up the car and went through everything before we left .Thomas was lovely to deal with
Response from JKC
Really pleased to hear Thomas and the team looked after you well! Niall MacFlynn - Head of Business
26 March 2026
Completely satisfied. The sale and purchase of the new vehicle was expertly handled by Thomas and the handover and quality of the car is tremendous. This is the 4th vehicle purchased from Thomas and JKC and we will return.
Response from JKC
Delighted to hear Thomas delivered a 5 Star experience - thank you for your continued loyalty to both JKC and the MINI brand! Niall MacFlynn - Head of Business
06 June 2026
I receive video of check. Advice if the car needs parts. Always chat to service manager when needed. Car is collected and returned.
Response from JKC
Great to hear the team are consistently providing a premium service! Niall MacFlynn - Head of Business
05 June 2026
Great service from JJC
Response from JKC
Thank you so much for your kind feedback! Niall MacFlynn - Head of Business
04 June 2026
Amazing team, friendliest service; had my car back on the road within 24 hrs which meant the world to me. Dillon and Natasha in particular pulled out all the stops to get me driving asap in a bit of a crisis. Very much appreciated.
Response from JKC
Delighted to receive your kind & positive feedback in relation to Dylan & Natasha - both fabulous members of our team, who really know how to look after the customer! Niall MacFlynn - Head of Business
04 June 2026
Good service and helpful staff
Response from JKC
That's great to hear...thank you for your positive feedback! Niall MacFlynn - Head of Business
02 June 2026
Beautiful, spotless and wow factor
Response from JKC
Thank you for your kind feedback! Niall MacFlynn - Head of Business
30 May 2026
Very efficient and accommodating for dates and times.
Response from JKC
Great to hear the team were flexible! Niall MacFlynn - Head of Business
28 May 2026
Excellent staff at reception, timely return of the car.
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
27 May 2026
First class from start to finish
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
26 May 2026
All work required was carried out and a video sent to me which was very reassuring.
Response from JKC
Delighted to hear everything went smoothly and you enjoyed the video! Niall MacFlynn - Head of Business
25 May 2026
High level of customer service
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
29 May 2026
Very positive experience from start to finish
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business