OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
68 ratings and 52 comments received in the last 90 days.
07 June 2026
Excellent
Response from JKC
Thank you! Niall MacFlynn - Head of Business
07 June 2026
I feel that the experience of viewing the car ,the test drive ,the information given at all stages during the process to the final purchase stage was excellent Thomas explained everything clearly, answering any questions we had too , thank you .
Response from JKC
So pleased to receive your kind and positive feedback on your recent experience - and to hear that Thomas was so attentive & professional throughout...thank you so much! Niall MacFlynn - Head of Business
29 May 2026
Very positive experience from start to finish
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
22 May 2026
Great staff
Response from JKC
That's very kind...thank you! Niall MacFlynn - Head of Business
21 May 2026
Great Service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
20 May 2026
Brilliant price/deal. Brilliant people to deal with.
Response from JKC
Thank you so much for your kind & positive feedback...and of course for choosing JKC for your New MINI! Niall MacFlynn - Head of Business
17 May 2026
Very happy dealing with Stephen. It's the second mini we have bought off him and we will be back in future. He is always very personable, willing to answer any questions and kept great communication throughout the whole process
Response from JKC
Your kind & positive feedback regarding Stephen is very much appreciated...thank you! Niall MacFlynn - Head of Business
12 May 2026
Staff were excellent from start to finish in helping us find the right mini.
Response from JKC
Thank you...delighted to hear the team delivered a 5 Star experience! Niall MacFlynn - Head of Business
02 May 2026
Thomas was really helpful. He arranged a test drive and was very helpful in follow up phone calls. Jason took time to show me the car before I picked it up.
Response from JKC
Delighted to hear both Thomas & Jason delivered a 5 Star experience! Niall MacFlynn - Head of Business
07 July 2026
Excellent service from start to finish - professional, efficient, and kept me informed throughout the entire process. My car was returned in perfect condition.
Response from JKC
Your kind & positive feedback is so much appreciated...thank you! Niall MacFlynn - Head of Business
06 July 2026
Car taken in promptly and ready when they said it would be. Staff polite and attentive
06 July 2026
Service was timely,polite and friendly
Response from JKC
Really pleased to hear the team delivered a great experience! Niall MacFlynn - Head of Business
04 July 2026
No faults. All went very smoot
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
03 July 2026
Car return valet inside and clean out side
Response from JKC
Welcome to JKC! Niall MacFlynn - Head of Business
01 July 2026
Very good service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
30 June 2026
Was charged for a courtesy car. Never been charged before. I usually get one gratis. Feel this is a bit out of order as I lease 2 cars from JKC Mini/BMW. Nice touch would've been for me to continue getting a courtesy car for free as I used to before.
27 June 2026
Information about what needed done
Response from JKC
Good to hear the team kept you fully informed! Niall MacFlynn - Head of Business
26 June 2026
Service on time, return early, video on service carried out, heloful staff.
Response from JKC
Delighted to hear the team delivered a great experience! Niall MacFlynn - Head of Business
24 June 2026
Professional from start to finish. Coffee and biscuits, service started on time. Kept up to date on service with video, and phonecall to tell me to collect. Car was returned to me far cleaner than when I left it off.
Response from JKC
Pleased to hear everything went smoothly - your kind & positive feedback is very much appreciated....thank you! Niall MacFlynn - Head of Business
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
30 June 2026
From the very start of the process the care and attention I received was second to none from Thomas Barkley.
Response from JKC
Thank you for your positive feedback. Delighted to hear that Thomas delivered a wonderful experience! Niall MacFlynn - Head of Business