OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
57 ratings and 43 comments received in the last 90 days.
12 March 2026
Thomas made the whole experience easy and enjoyable when purchasing my mini countryman and the handover too, very happy ??
Response from JKC
Great to hear Thomas delivered a fantastic experience...at JKC, our excellent people really do make the difference! Niall MacFlynn - Head of Business
02 February 2026
Very helpful sales rep, explained the process of picking up the car and displayed all the features
Response from JKC
Delighted to hear you enjoyed a 5 Star experience...welcome to JKC! Niall MacFlynn - Head of Business
26 January 2026
Very happy
Response from JKC
That's great to hear! Niall MacFlynn - Head of Business
16 January 2026
Thomas was very helpful and took time to explain all the questions l asked him.
Response from JKC
Pleased to hear Thomas delivered a 5 Star experience! Niall MacFlynn - Head of Business
14 January 2026
I feel privileged to have been in contact with Stephen Chambers from JKC as my guide of everything in relation to paper work - he was very courteous and helpful and nothing was a problem.
Response from JKC
Thank you for your very kind feedback in regard to Stephen, who is a wonderful asset to our MINI team and really knows how to deliver an incredible customer experience! Niall MacFlynn - Head of Business
11 January 2026
Stephen listemed to me amd gave me options pf several cars that met my needs. Explained costs and I was under no pressure to buy on the spot.
Response from JKC
Delighted to hear Stephen delivered a 5 Star experience! Niall MacFlynn - Head of Business
16 March 2026
Excellent service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
16 March 2026
Great communication from Gareth throughout the process.
Response from JKC
Great to hear Gareth looked after you well! Niall MacFlynn - Head of Business
11 March 2026
The car was lifted at home, serviced, and delivered back in a short space of ttime as agreed
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
11 March 2026
Thomas was extremely helpful
Response from JKC
Great to hear Thomas looked after you well! Niall MacFlynn - Head of Business
09 March 2026
I had asked for a seatbelt to be repaired in addition to the vehicle check. The seatbelt mechanism was pulled forward as it was stuck in cushion but there is now a hole in back seat where seatbelt is. I expected the plastic 'panel' to be put back in
07 March 2026
All very smooth and efficient
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
02 March 2026
V satisfied
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
28 February 2026
The things that needed to be sorted were done so and within the estimated time frame.
28 February 2026
Back window screen wiper blade missing as I drove home & back window glass was still smeared with solution.
28 February 2026
Good communication
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02894 080 043
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
18 March 2026
Excellent customer service from all the JKC MINI team!