OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
53 ratings and 37 comments received in the last 90 days.
06 August 2025
Nothing was a problem, everything explained very well
Response from JKC
Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business
15 July 2025
Positive experience
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
04 July 2025
Im very happy for the all service
Response from JKC
Pleased to hear you had a great experience! Niall MacFlynn - Head of Business
10 September 2025
Friendly efficient staff
Response from JKC
That's very kind of you to say...thank you! Niall MacFlynn - Head of Business
06 September 2025
Professional accommodating staff
Response from JKC
Great to hear you were well looked after! Niall MacFlynn - Head of Business
03 September 2025
Friendly staff also they wash and hoover my car when return after service
Response from JKC
Pleased to hear the team are consistently delivering a 5 Star Service! Niall MacFlynn - Head of Business
30 August 2025
Everything was stress free and easy
Response from JKC
Great to hear the team looked after you well! Niall MacFlynn - Head of Business
28 August 2025
Reliable service ????
Response from JKC
Thank you! Niall MacFlynn - Head of Business
24 August 2025
Video of service , quick and efficient
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
23 August 2025
Always kept informed and well looked after whilst waiting to have my vehicle returned to me
Response from JKC
Delighted to hear the team are consistently looking after you well! Niall MacFlynn - Head of Business
21 August 2025
Staff are always helpful and friendly. I had trouble with tyre pressure and I was seen at short notice. As I had a long journey the following day, this put my mind at ease. A full health check done, which gave me peace of mind.
Response from JKC
Delighted to hear the team pulled out all the stops to sort your tyre pressure issue and ensure your car was checked & safe for your road trip! Niall MacFlynn - Head of Business
19 August 2025
Again - 1st class customer service
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
13 August 2025
Jkc have been serving my cars for many and i have always been completely satisfied
Response from JKC
Thank you for your positive feedback and indeed for your continued loyalty to JKC! Niall MacFlynn - Head of Business
28 August 2025
Stephen and Jason and all the team at JKC really make buying a new car such a thrill. Couldn't be happier!!!
Response from JKC
Your kind and positive feedback in regard to Stephen and Jason is very much appreciated...at JKC, our excellent people really do make the difference! Niall MacFlynn - Head of Business