SERVICE

4.5

NEW CAR SALES

5.0

78 ratings and 39 comments received in the last 90 days.

03 October 2023

Thomas Bartley (salesman) couldn't have been more helpful

Response from JKC

Delighted to hear Thomas looked after you so well...a top man! Niall MacFlynn - Head of Business

28 September 2023

Staff were so helpful and took us through every step from purchase to delivery

Response from JKC

Delighted to hear the MINI team delivered a 5 Star experience! Niall MacFlynn - Head of Business

05 September 2023

The sales rep was courteous and very helpful.

Response from JKC

Delighted to hear you were well looked after during your purchase! Niall MacFlynn - Head of Business

01 September 2023

I haven't a single negative thing to say

Response from JKC

That's great - and exactly what we like to hear...thank you! Niall MacFlynn - Head of Business

28 August 2023

Easy process from start to finish

Response from JKC

That's great to hear...and exactly how it should be - thank you! Niall MacFlynn - Head of Business

28 August 2023

Everything was professional

Response from JKC

I'm delighted to hear that...thank you! Niall MacFlynn - Head of Business

27 August 2023

The car had arrived quicker than expected & the car garage let me know as soon as they knew this

Response from JKC

Really pleased to hear the team were able to bring your delivery date forward and get you behind the wheel of your New MINI that little bit sooner...enjoy! Niall MacFlynn - Head of Business

26 August 2023

Given an appointment time. Had the salesman's complete attention during the period. He knew the product and was friendly throughout

Response from JKC

Delighted to hear you enjoyed a personal, bespoke purchasing experience...welcome to JKC! Niall MacFlynn - Head of Business

22 August 2023

I order a new mini copper s with Stephen a few mouths ago the customer service was great . Thanks JKC mini.

Response from JKC

Delighted to hear Stephen looked after you well...thank you for the business and we hope you enjoy your New MINI! Niall MacFlynn - Head of Business

17 August 2023

Stephen Chambers (JKC COLERAINE) was wonderful in doing all the background work for me during an extremely stressful and busy family time for me. He made changing my car so easy. Personal contact is so important.

Response from JKC

Delighted to hear Stephen provided a personal, bespoke service that took your personal situation into account. That's how we look after the customer at JKC! Niall MacFlynn - Head of Business

02 October 2023

Always give absolutely great service and help

Response from JKC

That's great to hear...thank you! Niall MacFlynn - Head of Business

26 September 2023

All work was carried out to the highest standards!

Response from JKC

Thank you. I'm pleased to hear the team did a great job! Niall MacFlynn - Head of Business

21 September 2023

Gareth was brilliant.

Response from JKC

Delighted to hear Gareth looked after you so well...thank you! Niall MacFlynn - Head of Business

17 September 2023

Service is always great

Response from JKC

That's great to hear...thank you! Niall MacFlynn - Head of Business

14 September 2023

1st class service from Stephen Hyndman!

Response from JKC

Thank you for your kind & positive feedback regarding Stephen - a top man and an incredible asset to the team at JKC! Niall MacFlynn - Head of Business

13 September 2023

Helpful with clear feedback.

Response from JKC

Great to hear the team looked after you well! Niall MacFlynn - Head of Business

11 September 2023

First time that I have used JKC but it performed exactly as I would expect from a BMW / Mini dealership

Response from JKC

Delighted to hear your first visit to JKC was so good...we look forward to welcoming you again! Niall MacFlynn - Head of Business

11 September 2023

JKC were very professional and friendly and treated me very well

Response from JKC

Thank you... I'm really pleased to hear the team looked after you so well! Niall MacFlynn - Head of Business

09 September 2023

I was welcomed on arrival and soon received an inspection video from the technician. I was phoned at 12.50 to say the car was ready and I arrived at 1.50. Unfortunately, I sat for 20 minutes before being called and received no apology for the delay.

Response from JKC

Sincere apologies for the delay incurred on the day of your visit - and thank you for taking my call to discuss your feedback. As a result, we have reviewed our processes to ensure a much slicker experience going forward. Delighted to hear everything else regarding your visit was first class! Niall MacFlynn - Head of Business

02 September 2023

Great as usual

Response from JKC

That's very kind of you...thank you! Niall MacFlynn - Head of Business

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