OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 60 comments received in the last 90 days.
24 September 2026
Excellent and professional sales team who explained everything in a friendly manner
Response from JKC Coleraine
Thank you for your kind & positive feedback! Niall MacFlynn - Head of Business
20 September 2026
Salesman knowledgeable and friendly. Organised a three day test drive. Understood our needs
Response from JKC Coleraine
Delighted to hear our Sales team delivered a great purchasing experience! Niall MacFlynn - Head of Business
18 September 2026
Such a pleasant experience
Response from JKC Coleraine
Ahh...that's lovely to hear - thank you! Niall MacFlynn - Head of Business
18 September 2026
Robbie inhand over could not have been more efficient and knowledgeable
Response from JKC Coleraine
Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business
11 September 2026
Thomas was friendly , helpful , patient while I was making my decisions.
Response from JKC Coleraine
Pleased to hear that Thomas looked after you so well! Niall MacFlynn - Head of Business
04 September 2026
During the purchase Thomas at JKC was friendly, professional and informative . During delivery , he spent a lot of time going through the various features of the car .
Response from JKC Coleraine
Delighted to hear that Thomas delivered a great customer experience! Niall MacFlynn - Head of Business
21 August 2026
My pur
Response from JKC Coleraine
Thank you for your 5 Star review! Niall MacFlynn - Head of Business
20 August 2026
I couldn't fault the experience that I had re purchasing my Mini
Response from JKC Coleraine
That's so great to hear...thank you! Niall MacFlynn - Head of Business
12 August 2026
Stephen at JKC Coleraine made the process of purchasing the mini easy and Jason was also a massive help on the day.
Response from JKC Coleraine
Thank you for your kind feedback! Delighted to hear that Stephen & Jason delivered a 5 Star experience. Niall MacFlynn - Head of Business
04 October 2026
Convenience of pickup and drop off
Response from JKC Coleraine
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
01 October 2026
Excellent service
Response from JKC Coleraine
Thank you! Niall MacFlynn - Head of Business
01 October 2026
Efficient and knowledgeable
Response from JKC Coleraine
Thank you for your kind & positive feedback! Niall MacFlynn - Head of Business
29 September 2026
Job done in a timely fashion under warranty. Received courtesy car so limited disruption
Response from JKC Coleraine
Pleased to hear the team got the job done and kept you mobile throughout! Niall MacFlynn - Head of Business
29 September 2026
All good
Response from JKC Coleraine
Thank you! Niall MacFlynn - Head of Business
28 September 2026
I've had my car a long time. The recall and the fixing of the problem all FOC. I am surprised that it was offered to me given that my car is 2013!!
Response from JKC Coleraine
Rest assured,, we will always look after you and your MINI...regardless of it's age! Niall MacFlynn - Head of Business
27 September 2026
Great work as always! I was kept well informed whilst my car was in.
Response from JKC Coleraine
Pleased to hear you had a great experience and the team communicated well! Niall MacFlynn - Head of Business
24 September 2026
Excellent customer service with very friendly staff who kept me updated throughout the process.
Response from JKC Coleraine
Delighted to hear the team did a great job! Niall MacFlynn - Head of Business
23 September 2026
Professional, extremely friendly and efficient in all aspects of the service!
Response from JKC Coleraine
Your kind & positive feedback is gratefully received...thank you! Niall MacFlynn - Head of Business
23 September 2026
Vehicle ready and prepared exactly as requested and on time.
Response from JKC Coleraine
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
FIND JKC.
Address
- 113 Ballycastle Road, Coleraine, Northern Ireland, BT52 2DZ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02870 355 555
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
26 September 2026
Stephen made the process stress free and it all went very smoothly.
Response from JKC Coleraine
At JKC, our excellent people really do make the difference - and in Stephen we have one of the best - so thank you so much for your positive feedback! Niall MacFlynn - Head of Business