OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
60 ratings and 36 comments received in the last 90 days.
08 June 2025
Staff member Thomas Barkley has always been so helpful when I am changing my mini and it's great to have someone who can advise and listen to my needs for my new car.
Response from JKC
Your kind words regarding Thomas are very much appreciated. At JKC our people really do make the difference - and in Thomas we have one of the best! Niall MacFlynn - Head of Business
07 June 2025
All suoer
Response from JKC
Thank you! Niall MacFlynn - Head of Business
23 May 2025
From the friendly, knowledgeable sales (Thomas Barkley at JKC), to the quick supply of my wanted car, the process was perfect.
Response from JKC
Delighted to hear you had an excellent experience and Thomas looked after you well...welcome to JKC! Niall MacFlynn - Head of Business
10 May 2025
Every thing was perfect and very professionally explained
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
29 April 2025
Thomas at JKC was friendly and attentive from the moment we walked in the door until the day we picked up our mini. Kept in touch throughout the intervening weeks
Response from JKC
Really pleased to hear that Thomas delivered an excellent customer experience. At JKC, our excellent staff really do make the difference - and in Thomas we have one of the best! Niall MacFlynn - Head of Business
13 April 2025
Smooth and easy process. Knowledgeable and friendly staff.
Response from JKC
Delighted to hear the team delivered a great experience...welcome to JKC! Niall MacFlynn - Head of Business
27 June 2025
Really easy to swap dealership from Bolton to Coleraine, admin staff really good.
Response from JKC
Pleased to hear the team did what they could to help...welcome to JKC! Niall MacFlynn - Head of Business
27 June 2025
Fairly good service
Response from JKC
Thank you. I understand our Service Manager has been in touch to ask if there is anything we could have done better - given we weren't aware of any issues during your visit. Niall MacFlynn - Head of Business
24 June 2025
No problems arose
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
24 June 2025
As above
Response from JKC
Thank you! Niall MacFlynn - Head of Business
23 June 2025
Just about OK. Very slow for what it was. Bit of a long wait.
21 June 2025
So friendly helpful and accommodating.
Response from JKC
Thank you for your kind words! Niall MacFlynn - Head of Business
18 June 2025
Great customer service and friendly staff
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
17 June 2025
Got a short video
Response from JKC
We hope you found the personalised video useful! Niall MacFlynn - Head of Business
16 June 2025
JKC always go above and beyond for their customers and have done consistently for the last 25 plus years that I have dealt with them.
Response from JKC
Your kind & positive feedback is very much appreciated - as is your continued loyalty to JKC...thank you! Niall MacFlynn - Head of Business
13 June 2025
JKC are just marvelous at what they do.
Response from JKC
That's so kind of you...thank you! Niall MacFlynn - Head of Business
09 June 2025
4th car bought from JKC mini, amazing team
Response from JKC
Thank you for your kind words...not to mention your continued loyalty to both JKC and the MINI brand! Niall MacFlynn - Head of Business