OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 44 comments received in the last 90 days.
04 July 2024
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Response from JKC
Thank you! Niall MacFlynn - Head of Business
03 July 2024
Staff are always courteous and very friendly
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
03 July 2024
Very friendly and knowledgeable.
Response from JKC
Pleased to hear the team looked after you well! Niall MacFlynn - Head of Business
05 June 2024
every thing on the mark
Response from JKC
That's great to hear - and exactly how it should be...thank you! Niall MacFlynn - Head of Business
14 May 2024
Excellent customer service. I dealt with Stephen who was brilliant. He was really helpful and explained the technology of the car really well. Thank you Stephen. (MINI Coleraine)
Response from JKC
Thank you for your kind & positive comments - especially with regard to Stephen who is a great asset to our business and a fantastic ambassador for the MINI brand! Niall MacFlynn - Head of Business
05 May 2024
Seamless from beginning to end.
Response from JKC
Thank you! That's great to hear...and exactly how it should be! Niall MacFlynn - Head of Business
03 May 2024
The experience has been amazing. Very professional with the personal touch. Steven Chambers was excellent and a great asset to your business.
Response from JKC
Thank you for your kind words with regard to Stephen - a top man! Niall MacFlynn - Head of Business
16 July 2024
Satisfied with all aspects of this company,polite and friendly,makes you feel welcome
Response from JKC
Delighted to receive your kind & positive feedback...thank you! Niall MacFlynn - Head of Business
14 July 2024
JKC always excel in customer service. I've been. Customer for 15 years and have never felt anything other important and valued as a customer.
Response from JKC
Your kind words and continued loyalty are both hugely appreciated...thank you! Niall MacFlynn - Head of Business
13 July 2024
Jkc are brilliant, friendly and they have a lovely environment
Response from JKC
That's very kind of you...thank you! Niall MacFlynn - Head of Business
09 July 2024
Work completed in the time frame specified.
Response from JKC
Great to hear the team delivered the job on time! Niall MacFlynn - Head of Business
04 July 2024
Everything ran really smoothly and we were given a great courtesy car.
Response from JKC
Delighted to hear you had a great experience and the team kept you mobile! Niall MacFlynn - Head of Business
03 July 2024
As I say JKC are very good and helpful
Response from JKC
That's lovely to hear...thank you! Niall MacFlynn - Head of Business
01 July 2024
As above
Response from JKC
Thank you! Niall MacFlynn - Head of Business
01 July 2024
Very friendly and helpful
Response from JKC
Your kind words are very much appreciated...thank you! Niall MacFlynn - Head of Business
01 July 2024
Pleasant receptionist and service department efficient and didn't try to oversell
Response from JKC
Lovely to receive your positive feedback...thank you for visiting JKC MINI! Niall MacFlynn - Head of Business
27 June 2024
Problem sorted efficently, wasnt jkcs fault that i had to wait from 22nd May until end of June for part
Response from JKC
Apologies for the delay with your part...delighted to hear the team did everything they could to get you sorted! Niall MacFlynn - Head of Business
04 July 2024
Thomas was very knowledgeable in the product and answered all my queries
Response from JKC
Delighted to hear Thomas looked after you well...a top man! Niall MacFlynn - Head of Business